1. Is the water Category 1, Category 2, or Category 3?A qualified firm identifies contamination level to dictate PPE, containment, and whether porous items must be discarded.
2. What moisture readings will you record today?Insist on numerical baseline moisture percentages and pinless readings—not just a visual inspection.
3. Will I receive daily psychrometric logs?Technicians must measure temperature, humidity, and grains per pound daily to demonstrate active drying.
4. What criteria determines when equipment is removed?Drying equipment should only be removed when materials return to their documented dry baseline standard.
5. Does your estimate separate mitigation from reconstruction?Ensure extraction, drying, demolition, and repairs are itemized line-by-line rather than bundled into a vague lump sum.
6. Do your crews follow ANSI/IICRC S500 standards?ANSI/IICRC S500 governs professional water damage restoration, psychrometry, and structural drying science.
7. Can I verify your DBPR license and active liability insurance?Under Florida Chapter 468, mold professionals must maintain individual state licenses and minimum $1,000,000 liability insurance.
8. Who coordinates documentation with my condo HOA or adjuster?In multi-family buildings, seamless communication between unit owners and building management is essential.